FAQ's

Settlement Information last updated on July 28, 2005:
The claims filing deadline is closed, effective February 21, 2005. Claims sent after February 21, 2005 will not be accepted.

Voucher Redemption FAQ's

What are Vouchers?

Class Members who filed a valid claim are eligible to receive vouchers that the Settlement Administrator will redeem for rebates on purchases of Qualifying Hardware or Qualifying Software, if purchased after May 6, 2004.

What is the Value of the Vouchers?

For each license that a Class Member acquired for use in Massachusetts between January 3, 1996 and December 31, 2002, the Settlement Administrator will issue:

  • A voucher for $12.00 for each license of Windows 95, Windows 98, Windows 98 Second Edition or Windows Millennium Edition (specified in Appendix A1 of the Settlement Agreement).
  • A voucher for $5.00 for each license of Office (specified in Appendix A2 of the Settlement Agreement).
  • A voucher for $5.00 for each license for Word, Excel, MS-DOS, Windows versions 1.0 to 3.11, Windows for Workgroups, Windows NT Workstation, and Windows 2000 Professional (specified in Appendices A2 and A3 of the Settlement Agreement).
  • A Class Member may transfer $650 worth of vouchers to a third party transferee. A third party transferee may redeem up to $10,000 in vouchers for rebates, upon certifying that the transferee purchased the Qualifying Hardware or Qualifying Software for use in his or her home or business. Vouchers can be transferred once only.

    How Do I Redeem Vouchers?

    When you receive your voucher(s), you will also receive a redemption form. To redeem a voucher, submit the voucher, along with proof of purchase for Qualifying Hardware or Qualifying Software. Submit these items to the Settlement Administrator, postmarked on or before February 21, 2009 to the following address:

    Microsoft Products Settlement Redemption
    P.O. Box 4199
    Portland, OR 97208-4199

    What is Considered Qualifying Hardware or Qualifying Software?

    Qualifying Hardware includes personal computers, laptop computers, Tablet PCs and Apple Macintosh computers. If the total amount of your voucher(s) is less than $950, you may also redeem your voucher(s) for the purchase of printers, monitors, scanners, keyboards, mice and other pointing devices. If the total amount of your voucher(s) is $950 or more, you may redeem your voucher(s) for the purchase of printers, monitors, scanners, keyboards, mice and other pointing devices only in connection with the purchase of a computer.

    Qualifying Software includes any software title, including titles not published by Microsoft, which is available for sale to the general public in standard form and is capable of running on any Qualifying Hardware.

    What is Not Considered Qualifying Hardware or Qualifying Software?

    Servers, server hardware, PDAs or other hand-held devices, peripherals (cables, speakers or other external devices) or components (including storage units, CD-ROMs, DVDs, zip drives, tape backups, memory, video or audio cards, motherboards or CPUs) are not considered Qualifying Hardware. Custom software, software designed to operate on a server, consulting services, and software that operates on CPUs not used in Qualifying Hardware are not considered Qualifying Software.

    General FAQ's

    What is this Case About?

    Plaintiffs allege that Microsoft unlawfully used anticompetitive means to maintain a monopoly in markets for certain software, and that as a result, it overcharged Massachusetts consumers who licensed its MS-DOS, Windows, Word, Excel and Office software. Microsoft denies Plaintiffs' allegations and believes that it developed and sold high quality and innovative software products at fair and reasonable prices. The parties settled the case, and on June 28, 2004, the Court conditionally certified a Settlement Class (defined in the notice) and preliminarily approved the Settlement Agreement. The Court granted final approval of the Settlement at a hearing on December 3, 2004.

     

    What are the Terms of the Settlement?

    Microsoft will provide up to $34 million to class members in the form of vouchers, which may be redeemed for rebates on the purchase of Qualifying Hardware or Qualifying Software. On June 28, 2004, the Court conditionally certified a Settlement Class (defined in the notice) and preliminarily approved a Settlement Agreement.

     

    Who Should I Contact if I Have Questions?

    If you have questions about the, call or write to the Settlement Administrator listed on the Contact Us page.

     

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